Fair Usage Policy

Guidelines for reasonable and responsible use

Our Fair Usage Policy ensures that all eFon users enjoy a high-quality experience. Learn about the limits we apply to prevent misuse and ensure fairness.

Fair Usage Policy

eFon’s Fair Usage Policy is designed to prevent fraud and abuse of our services. Our products are intended for individual use only in accordance with our Terms of Service and this Fair Usage Policy (“Legitimate Use”).

What is not considered Legitimate Use?

The following is a non-exhaustive list of practices that are not considered Legitimate Use:

Using subscriptions for telemarketing or call center operations
Reselling subscription minutes
Calling numbers (whether individually, sequentially, or automatically) to generate income for you or others, except for your individual business communications
Unusual calling patterns inconsistent with normal individual use
- e.g., frequent short-duration calls
- multiple calls to different numbers in a short time frame

Additional Considerations

Other practices may also be taken into account when determining Legitimate Use. eFon reserves the right to evaluate any unlawful, prohibited, abnormal, or unusual activity in making this determination.

Enforcement

At its sole discretion, eFon may immediately terminate or suspend your relationship and usage of any eFon product if it determines that you are using the product contrary to this Fair Usage Policy.